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Processing of personal data

The users of service grant their consent for the processing of personal data by accepting these terms and conditions during the registration process. Tesla Rent OÜ only collects and processes the personal data submitted by the users in the course of their use of the website. A user’s disclosure of geographical location data is a precondition for using the webapp.

We collect data on the names, telephone numbers and e-mail addresses of webapp users during the process of the installation or when they modify them in the settings; We only collect data on the geographic location if the webapp is active and you are performing a search for cars; The collection of geographical data ends when the customer is no longer performing a search for cars. However your trajectory will be mapped during the ride by the cars own tracking system.

The personal data of users is only disclosed to those drivers who are registered to the webapp; in such case, they will see the name, telephone number and geographic location of the user;

After providing the service, the name of the user will remain visible to the driver for 12 hours. This is necessary for drivers to resolve any issues associated with service provision, e.g., to contact the customer if something was left behind in the car;

The feedback on the quality of the service is anonymous and drivers do not receive information on the names and telephone numbers of the users who provided feedback;

We do not provide customer details or geographical data to third parties or government agencies except when required by law.

Data gathered when providing the service is held in Zone Media OÜ and/or Amazon Web Services, Inc. servers, which are located inside EU member states territory and access to the data is only by Tesla Rent OÜ (or their contractual partners) authorized members, who can only see the customer data information to resolve possible service issues.

We only use your e-mail address and phone number for sharing our product related marketing messages if you have given a respective consent on the website. If you no longer wish to receive direct marketing messages, please click the “Unsubscribe from direct marketing messages” link in the header of our e-mail or Profile section of the website.

We only collect and process personal data of drivers to the extent necessary for verifying the driver’s qualifications for pursuing this professional activity and safeguarding the contractual relations associated with the provided service. webapp usage allows the operator to monitor the drivers geographical location, provided services and their time.